Jiak is a comprehensive digital platform tailored for both customers and restaurant operators.
Key Functionalities and Usage
1. Reservation System:
- Jiak offers an easy-to-use reservation interface for diners.
- Users can browse various restaurants, view availability, and book tables instantly.
- Features include reservation management, cancellation options, and special request
accommodations.
2. Point of Sale (POS) System:
- An intuitive POS system tailored for F&B establishments.
- It handles transactions, tracks sales, and provides insightful analytics.
3. QR Ordering:
- Customers can scan QR codes at their tables to access digital menus.
4. Queue Management:
- Streamlines the waiting process for customers during peak hours.
- Provides real-time updates on queue status and estimated waiting times. - Enhances customer satisfaction by reducing perceived wait times.
5. Customer Relationship Management (CRM):
- Collects and analyzes customer data to personalize the dining experience.
- Enables targeted marketing, loyalty programs, and feedback management.
- Helps restaurants understand customer preferences and improve service quality.
6. Table Management:
- Efficient table allocation and management to maximize restaurant capacity.